Insurance coordination
Restoration help for American Family policyholders
After property damage, you need a clear plan for the work. PNWR brings mitigation, contents care, and reconstruction together while coordinating restoration documentation with your assigned claim contact.
Insure carefully, dream fearlessly.American Family claim resources
American Family offers claim reporting through its website, MyAmFam app, agent, or claims team. Send PNWR the contact details from your claim correspondence so documentation stays with the correct file.
Visit official American Family claim resourcesOpens the insurer's website. Report insurance claims directly to the insurer; our contact form requests restoration services.
How PNWR supports the restoration
1. Establish the damage and access needs
Tell us what happened, which spaces are affected, and whether the property is occupied. We coordinate access and the initial restoration scope with the authorized property contact.
2. Document the work
Our team records restoration findings, affected materials, and the proposed repair scope. With your authorization, we coordinate that documentation with the claim contact handling your loss.
3. Connect mitigation with repairs
Mitigation, contents care, demolition, and reconstruction follow a coordinated plan. If additional damage is found, the findings are documented and the repair scope is reviewed before that work proceeds.